In today’s digital marketing landscape, countless marketing technology platforms and tools vie for your attention. With so many options, it’s easy to fall into the trap of “more is better.” But before agreeing to multi-year agreements, consider how many platforms you really need. (Spoiler alert: it depends) Here’s a guide to help you find the […]
Can We Change Restaurant Visitation Habits? A Case Study in Sunday Visits
If someone never visited a restaurant on a particular day of week, can we change that behavior and drive them to do so? That was a question we faced when taking on the task of increasing Sunday visits to our Client’s restaurants earlier this year.
The Power (and ROI) of Telling Customers Thank You
Our latest controlled marketing experiment reveals the results of a recent holiday campaign for one of our restaurant clients. We decided to test the impact of a thank-you email to customers on dining behavior. Our test showed that this simple gesture led to a whopping 24.73% increase in net sales within just 24 hours for […]
Reacting to Yahoo and Gmail’s Recent Email Deliverability Changes
Recently, our colleagues at Litmus outlined some new email deliverability rules from Gmail and Yahoo. We know these updates have a direct impact on how we and our clients can communicate with their email subscribers, so we sat down with our Senior Email Developer, Tim Hart, and Senior Solutions Architect, Jeffrey Rudolf, to get their […]
Unleashing the Power of Predictive Analytics in CRM and Loyalty Marketing
In the ever-evolving landscape of digital marketing, staying ahead of the curve is not just an advantage – it’s a necessity. As a digital marketing agency, we constantly seek innovative strategies to elevate our clients’ campaigns. In this pursuit, the integration of predictive analytics in Customer Relationship Management (CRM) and loyalty marketing has emerged as […]
Navigating Tomorrow: Our Six Predicted Trends in CRM Marketing for 2024
In the fast-paced world of digital marketing, staying ahead of the curve is not just a strategy but a necessity. As we approach 2024, the landscape of CRM (Customer Relationship Management) marketing is set to evolve once again. In this blog, we, as a forward-thinking digital marketing agency, will delve into the predictions for trends […]
15% Sales Lift Powered By Segmented Offer Strategy
Response Labs helped Blaze Pizza surpass a goal of incremental sales increase during the typically slow month of August. Blaze Pizza is a contemporary and vibrant fast-casual restaurant, known for its innovative and customizable approach to build-your-own artisanal pizzas. Our charge was to come up with a strategy that could generate 8-10% of incremental sales […]
The Power of Customer Segmentation and Targeting During Black Friday
In the dynamic landscape of digital marketing, one strategy stands out as a true game-changer: customer segmentation and targeting through a robust Customer Relationship Management (CRM) system. At Response Labs, we understand the immense potential this approach holds, especially during high-stakes events like Black Friday, which is already just a few weeks away. In this […]
Maximizing Customer Retention with AI-Powered CRM Strategies
In today’s fast-paced business landscape, retaining customers is more crucial than ever. Enter Artificial Intelligence (AI), revolutionizing Customer Relationship Management (CRM) systems and redefining how businesses approach customer retention. In this blog post, we’ll uncover the power of AI-driven techniques like predictive analytics, personalized communication, and dynamic content recommendations, offering actionable insights for businesses eager […]
Perfect Your Email Signup Form With These Best Practices
Email signups are a mainstay of any business. It means that businesses can reach their customers on a 1-1 basis because they have their email address. Optimizing your signup form strategy will help grow your subscribership and business. A good signup form can also help boost the segmenting/marketability of that subscribership by gently encouraging self-identification, […]
