At Response Labs, our focus is data-driven decision making, and our motto is Make Every Message Matter. A big way that we put this into practice is by identifying optimizations for email, push, and media campaigns for our clients through the use of randomized controlled experiments. Randomized controlled experiments such as A/B tests, split tests, […]
Using Behavioral Economics to Improve your Omnichannel Programs
Behavioral economics is a way of studying how our brains, feelings, and relationships affect how we make decisions about money. It examines how people make decisions in real-world situations, rather than assuming they behave rationally, always making the best decisions for their financial interests. Using behavioral economics in marketing can improve results by understanding (and […]
Leveraging CRM to Support an Omnichannel Campaign
A personalized customer experience is no longer just preferred, it is expected. If advertisements aren’t relevant to the consumer, they are disregarded. The good news? The current state of the digital marketing world allows advertisers to make this type of “wasted impression” nearly obsolete. The following questions will help determine whether your marketing efforts are […]
Data Investigations – Part 5: Consider breaking the data processing into multiple steps.
From emails to chains of SQL queries, having a multi-step list is a great best practice to follow when things are breaking, but should be working. Building a beautiful, but complex code, where multiple requirements are accomplished in a few lines of code may seem like an efficient approach, but sometimes the best solution is […]
Preparing Digital Advertising for a Global Recession
While the world collectively sighed a breath of relief as the pandemic subsided heading into 2023, it simultaneously readied itself to weather the storm of a looming recession. The pandemic had a profound impact on the global economy with some industries greatly benefiting, while others virtually stood at a standstill. However, the likely 2023 recession […]
Data Investigations – Part 4: Turn It Off And On Again
Last time on Dr. Frankendata, we talked about finding the break by asking, “where does the data stop behaving?” to help guide us towards a solution. In this next step, we hone in on the time honored strategy that continues to work an embarrassingly large amount of the time – turning it off and on […]
Congratulations to Amy Gosen and Jen Aldinger, Our 2022 Impact Award Winners
Looking back, 2022 was chock full of great clients, great work, and some great wins at Response Labs. We ended the year in style with a celebration fit for our exceptional team of RLers. We capped off the evening by introducing a new, annual award that celebrates those whose contributions have truly stood out in […]
Litmus Email Excellence Awards 2022 Finalist for “Best Email Design B2B” Category
Response Labs Dedication to Email Marketing Stands Up Against the Best Email Designers in the US The annual Litmus Email Excellence Awards took place this past fall. These awards celebrate exceptional email campaign design and work featured in numerous categories. This year Response Labs submitted the first issue of our “From the Lab!” Newsletter from […]
Putting Your Customer Data To Work For You
Email marketing is a crucial part of any business’s digital strategy. However, one of the biggest challenges marketers have is making the most of their customer data. This presentation, presented at Litmus Live, will walk you through the steps you can take to make your customer data work better for you. Whether you’re a beginner […]
Data Investigations – Part 3: Find The Break
Previously on Dr. Frankendata, we walked forwards and backward through the flow of data. While this step can uncover most issues, other problems can hide outside of the data trail. Those issues are not always easy to identify what’s wrong. This next step aims to expand our understanding of where and why the data is […]
